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Home Internet Problems? 5 Ways to Solve Your Worst Problems

The Internet is intended to make our lives simpler, yet it may also cause serious difficulties. Here’s how to get it up and running.

I have great admiration for anybody who has never complained about the Internet. (But, I don’t believe you.)

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Certainly, the Internet has profoundly altered and enhanced our way of life, but it is not without flaws.

There are several issues that may rapidly turn the Internet into a nightmare rather than a gift, ranging from slow speeds to unstable connections.

Yet this does not have to be the case. There are methods to stay ahead of typical home Internet problems and avert them before they raise their ugly (and unpleasant) heads.


Is your internet connection falling out at random during the day? It’s definitely one of the most aggravating Internet problems, particularly for those who work from home.

Using a provider with a good 4G network is one method to minimise this. Telstra now has the biggest 4G network, with coverage capability to accommodate 99.4% of Australians.

Telstra’s extensive mobile network is being used as a backup for residential internet users who utilise the brand’s Smart Modem. The modem is supported by Telstra’s 4G network, allowing consumers to experience dependable internet even if their NBN connection is broken. Naturally, 4G service is necessary, and backup rates are limited to 25/5Mbps, but your real speeds may be lower.


It’s easy to be swayed by boasts of fast internet, but keep in mind that when companies advertise speeds of up to a specific number, it’s the maximum speed. That does not imply that it is assured.

Search for reliable sites that independently assess services to obtain a more realistic picture of what to anticipate.

The Australian Competition and Consumer Commission (ACCC) evaluates NBN speeds on a regular basis. Further information on the ACCC’s most recent tests may be found here.


A weak signal or a limited range might make using the Internet in specific regions of your house impractical. Don’t simply accept it. There are steps you can do to better your circumstances.

Collaborate with your provider to optimise your configuration. There might be an alternative arrangement that provides a better signal inside your house.

You should also consider where you want to put your router. Whenever feasible, use a central space in your home. Nevertheless, keep your router away from metal or impermeable items, as well as appliances that generate electromagnetic radiation.

If you try everything and still don’t notice an improvement (or not enough of one), it may be time to upgrade your router or invest in a Wi-Fi extension.


When you have an ongoing problem that requires specialist care, you frequently find yourself on wait for much too long before speaking with someone who can assist you. It’s aggravating and time-consuming, but there’s nothing you can do. Right?

Providers are taking steps to combat this vexing problem. Telstra modems, for example, now have a SmartFix function that checks Internet performance.

If it detects a potential problem, it tries to address it remotely. If the issue cannot be rectified, Telstra will contact the client to organise the following steps. The method essentially shifts the burden of issue resolution on the client, which may be a huge relief for time-crunched Australians.


According to a Finder poll of over 800 Australians, just 22% were pleased with their Internet provider. But, switching may be so inconvenient that many people avoid it.

If you’re eager to transfer and don’t want to be trapped with an inappropriate service, seek for a provider that provides special features that may help with the transition.

Telstra, for example, presently offers plans with no-lock-in contracts, no connection fees, and the ability to change plans as your requirements change.